– Delhivery – Built on automation, AI, and data science – Ecom Express (if listed) – Focus on AI-based delivery Mahindra Logistics – Investing in EV fleets and automation
Why Tech Is a Differentiator
– Better TATs, real-time tracking = customer satisfaction – Higher margins through efficiency – Tech adoption = scale without heavy assets
Tech Challenges in Logistics
– High cost of tech implementation – Integration issues across legacy systems – Low digital literacy in last-mile workforce
Investment Insights
– Focus on 2–3 year horizon – Buy low, wait for re-rating